Cisco Troubleshooting and Maintaining IP Networks

Cisco Troubleshooting
  • Description
  • Objectives
  • Outline
  • Materials
  • Certification
  • Approvals
  • System Requirements
  • Watch a Demo

Our Troubleshooting and Maintaining Cisco IP Networks (TSHOOT 300-135) course is designed to ensure that individuals possess the important knowledge and skills necessary to (1) plan and perform regular maintenance on complex enterprise routed and switched networks and (2) use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting. Troubleshooting and Maintaining Cisco IP Networks is one of three courses available from Ed4Career in the Cisco Certified Network Professional CCNP, certification series.

CCNP certification requires three exams. The Cisco Certified Network Professional Complete Training Package includes the three major required courses for certification: 300-101 ROUTE Implementing Cisco IP Routing, 300-115 SWITCH Implementing Cisco IP Switched Networks and 300-135 TSHOOT Troubleshooting and Maintaining Cisco IP Networks.
This course includes access to a hands-on Practice-Lab which will allow candidates to have training in the practical application of the course concepts without having to buy any additional software and will prepare them for success on the certification exam.

Prerequisite(s): CCNA Certification

By the end of this course, you will be able to:

  • Define the principles for monitoring a network
  • Recognize network monitoring using IOS Tools
  • Define the principles of route redistribution
  • Identify the steps for troubleshooting IP system networks
  • Identify the steps for troubleshooting DHCP client solutions 

Troubleshooting and Maintaining Cisco IP Networks Module 1
Introduction to Network Maintenance and Troubleshooting Processes

  • Network Maintenance
  • The Troubleshooting Process
  • Troubleshooting Methods
  • Maintenance Procedures
  • Maintenance Toolkit
  • Network Tools
  • Using Cisco IOS to Verify, Define and Collect Information
  • Monitoring and Measuring Tools
  • Troubleshooting and Network Maintenance Relationship

Troubleshooting and Maintaining Cisco IP Networks Module 2
Troubleshooting Cisco Catalyst Switch Features

  • Troubleshooting Trunks
  • Troubleshooting VTP 
  • Troubleshooting VLANs
  • Layer 2 Trouble Tickets
  • Spanning Tree Protocol Overview
  • STP Troubleshooting Issues
  • STP Topology
  • Router-on-a Trunk/Stick Trouble Tickets
  • Troubleshooting Switched Virtual Interfaces

Troubleshooting and Maintaining Cisco IP Networks Module 3
Switch Security, Redundancy Protocols and IPv4 Addressing Technologies

  • Troubleshooting Port Security
  • Spoof-Prevention Features
  • Troubleshooting Access Control
  • Troubleshooting HSRP
  • Troubleshooting VRRP
  • Troubleshooting GLBP
  • Comparing HSRP, VRRP and GLBP
  • IPv4 Addressing
  • Troubleshooting DHCP for IPv4

Troubleshooting and Maintaining Cisco IP Networks Module 4
Troubleshooting IPv6, ACLS and GRE Tunnels

  • IPv6 Addressing
  • Stateful DHCPv6
  • Stateless DHCPv6
  • Reading an IPv4 and IPv6 ACL
  • Using IPv4 and IPv6 for Filtering
  • Packet-Forwarding Process
  • Troubleshooting Routing Information Sources
  • Data Structures and the Routing Table
  • Troubleshooting Static Routes

Troubleshooting and Maintaining Cisco IP Networks Module 5
OSPF, Route Maps and Policy-Based Routing

  • Troubleshooting RIPv2 and RIPng
  • EIGRP for IPv4
  • Neighbor Adjacencies for IPv4 and IPv6
  • Troubleshooting Named EIGRP Configurations
  • Troubleshooting OSPFv2
  • OSPFv2 Neighbor Routes
  • Miscellaneous Issues
  • Troubleshooting Route Maps
  • Policy-Based Routing

Troubleshooting and Maintaining Cisco IP Networks Module 6
Redistribution, BGP, Management Protocols and Tools

  • Route Redistribution Overview
  • Redistribution into RIP, EIGRP, OSPF, BGP and Route Maps
  • Troubleshooting BGP
  • BGP Neighbor Adjacencies
  • BGP Routes
  • BGP Path Selection
  • Management Protocols
  • NTP, Syslog and SNMP Troubleshooting
  • Console and vty Access

**Outlines are subject to change, as courses and materials are updated.**

Ed4Career is committed to being both environmentally conscious and making it easier for you to study! We’re making your education mobile! All of our textbooks are now provided as eTextbooks. You can access them on your laptop, tablet, or mobile device and can study anytime, anywhere.

The move away from physical books to eTextbooks means you get the latest, most up-to-date version available. This also makes your training more accessible, so you can study anywhere you have your phone or tablet. The best part is that all materials are included in your training cost so there are NO extra fees for books!

Upon successful completion of this course, students will be prepared to sit for the TSHOOT Troubleshooting and Maintaining Cisco IP Networks Exam 300-135: TSHOOT Troubleshooting and Maintaining Cisco IP Networks certification exam.

**Certification exams are not included in the cost of the course.**

 International Association for Continuing Education and Training (IACET)

Ed4Career has been approved as an Accredited Provider by the International Association for Continuing Education and Training (IACET). In obtaining this accreditation, Ed4Career has demonstrated that it complies with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. As a result of the Accredited Provider status, Ed4Career is authorized to offer IACET CEUs for courses and programs that qualify under the ANSI/IACET Standard.

The Continuing Education Unit (CEU) was created by IACET as a measurement of continuing education. One (1) IACET CEU is equal to ten (10) contact hours of participation in an organized continuing education experience under responsible sponsorship, capable direction, and qualified instruction. Under IACET's care, the IACET CEU has evolved from a quantitative measure to a hallmark of quality training and instruction. For more information on IACET, visit iacet.org.

Internet Connection

  • Broadband or High-Speed - DSL, Cable, and Wireless Connections

*Dial-Up internet connections will result in a diminished online experience. Classroom pages may load slowly and viewing large audio and video files may not be possible.

Hardware Requirements

  • Processor - 2GHz Processor or Higher
  • Memory - 1 GB RAM Minimum Recommended

 

PC Software Requirements

  • Operating Systems - Windows 7 or higher
  • Microsoft Office 2013 or higher. Also, you could use a general Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
  • Internet Browsers - Google Chrome is highly recommended
    • Cookies MUST be enabled
    • Pop-ups MUST be allowed (Pop-up Blocker disabled)
  • The Kindle Reader App or VitalSource Bookshelf App are needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
  • PowerPoint Viewer (if you do not have PowerPoint)
  • Adobe PDF Reader
  • QuickTime, Windows Media Player &/or Real Player

 

MAC Software Requirements

  • Operating Systems - Mac OS x 10 or higher with Windows
  • Mac office programs or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
  • Internet Browsers- Google Chrome is highly recommended
    • Cookies MUST be enabled
    • Pop-ups MUST be allowed (Pop-up Blocker disabled)
  • The Kindle Reader App or VitalSource Bookshelf App are needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
  • PowerPoint Viewer (if you do not have PowerPoint)
  • Adobe PDF Reader
  • Apple QuickTime Media Player